Information We Collect
Skematics Inc may collect information you provide through contact forms, order request forms, quote request forms, email messages, or other direct communications. This may include your name, email address, phone number, school or organization, delivery details, requested items, request notes, and related support context.
How We Use Information
Information is used to review requests, respond to inquiries, coordinate follow-up, prepare quotes, clarify availability, support fulfillment discussions, and improve the request experience. Submitted request information helps Skematics understand what support is being requested and what follow-up may be needed.
Request Forms and Third-Party Processing
Some website forms may use third-party form processing services to transmit submissions. These services help route request details securely to Skematics for review. Information submitted through these forms should be limited to the details needed to process or evaluate the request.
Email Communications
If you contact Skematics by email, the information you send may be used to respond to your message, clarify your request, prepare follow-up, or maintain a record of the communication. Email should not be used to submit sensitive personal information unless specifically requested through an appropriate process.
Cookies and Access Controls
The website may use basic cookies or access controls to support internal page access, request flow behavior, or site functionality. These cookies are not intended to create a public advertising profile.
Information Sharing
Skematics does not sell personal information. Information may be shared only when needed to respond to a request, support fulfillment, comply with legal obligations, operate website tools, or coordinate services reasonably connected to the request.
Data Retention
Request and contact information may be retained for administrative, operational, communication, quote, fulfillment, or recordkeeping purposes. Retention length may vary depending on the nature of the request and any related follow-up.
Security
Skematics uses reasonable measures to protect submitted information, but no website, email system, or transmission method can be guaranteed to be completely secure. Users should avoid submitting unnecessary sensitive information through general website forms.
Children’s Information
This website is intended for use by adults, school staff, organizations, and authorized contacts. Skematics does not knowingly collect personal information directly from children through this website.
Policy Updates
This Privacy Policy may be updated as website features, forms, request pathways, or operational practices change. The most recent version will be posted on this page.